Soft white sculpted handbag emerging from a matte white surface
POST-PURCHASE OPERATING SYSTEM

Turn every product into a first-party data and revenue engine.

PATINA connects every product to authentication, care, repair, resale and its next owner.

  • + Retain the customer relationship
  • + Generate post-sale revenue
  • + Capture first-party lifecycle data
  • + Meet EPR, ESPR and Digital Product Passport obligations
  • + Build on open GS1 standards — interoperable and future-proof
Featured in
  • Vogue Business
  • Forbes
  • BBC
  • SHOWstudio
  • WGSN
  • The Future Laboratory

The relationship currently ends at checkout.

Once a product is sold, most brands lose visibility of the item and its next owner. The customer relationship ends, while value continues to move through care, repair, resale and secondary markets.Digital Product Passports create a persistent product identity. PATINA puts that identity to commercial use.

DesignProduceSellCHECKOUTDoneCAREREPAIRRESALENEW OWNER01 IDENTIFY02 CONNECT03 ENGAGE04 MONETISE05 REPEATBlack luxury handbag as the connected product carrying a PATINA identityPersistent product identity

Awarded in UK Parliament

Global Sustainability Leadership Award 2026

What every connected product can do.

One persistent identity connects compliance data to the services, relationships and commercial opportunities available throughout the product’s life.

Connected product — black leather garment

Services that keep the product in use for longer.

  • Care
  • Repair
  • Resale
  • Take-back schemes
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Relationships that continue long after the first sale.

  • Brand channel
  • Access & Events
  • Rewards
  • Product-led commerce
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First-party data from products already in the world.

  • Signals
  • Behaviour
  • Automation
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DPP data, structured and ready for ESPR.

  • Product ID
  • Materials & origin
  • Ownership history
  • Lifecycle events
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Proof of what the product is, and where it came from.

  • Authenticate
  • Material provenance
  • Certifications
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PATINA turns ownership from a transaction into a lasting relationship, helping brands create more value from the products already in the world and giving people more reasons to keep them.

Why Patina

Built where regulation, brand operations and owner behaviour meet.

PATINA combines direct policy participation, 15+ years working inside brands and first-party owner research to turn Digital Product Passports into working commercial infrastructure.

Speaking & contribution
PATINA founder speaking on a panel at the TIME100 AI Leadership Forum
5,000+Regulatory-guide downloads
300+Global press features
15+Years working inside brands
2026State of post-purchase commerce owner intelligence
ACTIVEPolicy-group participation
40+Global speaking engagements
Where we've spoken
  • World Economic Forum · Davos
  • TIME100 AI Leadership Forum
  • Vogue
  • LEAP
  • UN Women

How it works

How Patina works.

Connect the product, create its persistent record and activate the services and commercial actions available throughout its life.

See the full platform →
01

Connect

Add a secure digital identity through NFC, QR or existing product technology

02

Record

Store ESPR data, provenance, materials, ownership, warranty and lifecycle events.

03

Configure

Choose which experiences and services apply to each product or category.

04

Interact

Let owners authenticate, register, access care and repair, resell or transfer ownership.

05

Act

Trigger the next-best brand action and capture first-party lifecycle data.

06

Earn

Capture service revenue, repeat engagement, resale participation and first-party lifecycle data.

Common questions

Answers to the questions we hear most often.

  • PATINA (patina-os.com) is the post-purchase operating system for fashion and luxury brands, built on Digital Product Passports. It is the rules engine that decides what happens every time a product is scanned, for the life of that product. It powers resale, repair, take-back, authentication, warranty, care and loyalty after the point of sale.

  • No. The DPP is the legal requirement; PATINA is what brands do with it. Most DPP providers stop at a static compliance record. PATINA turns the same passport into a live post-purchase channel, so every scan can drive resale commission, repair revenue, first-party customer data and loyalty, not just display product information.

  • The EU's Ecodesign for Sustainable Products Regulation (ESPR) has been in force since July 2024, and textiles are among the first product groups prioritised. The delegated act setting the detailed textile DPP requirements is expected in 2027. Brands will then have an 18-month window to comply. Brands that set up DPPs now get the commercial benefits before the deadline arrives.

  • Yes, if they sell into the EU. ESPR applies to products placed on the EU market, wherever the brand is based. A UK or US brand selling to EU customers, directly or through retailers, will need DPPs for those products once the textile rules apply.

  • Yes. Each product on PATINA has a unique, scannable identity linked to the brand's own records, so buyers and resellers can check it is genuine and see its history. That trust makes second-hand sales easier. Brands can run resale through their own channels and keep the value, rather than losing it to marketplaces.

  • PATINA is built for fashion, luxury and lifestyle brands of every size: SMEs, mid-market brands and global enterprises. Smaller brands can launch Digital Product Passports and post-purchase services without building their own infrastructure. Larger brands can run them across big catalogues and multiple markets, connected to their existing systems. Every brand starts with the core platform and adds modules such as resale, repair, take-back and loyalty as its programme grows.

See all FAQs →

“We believe the products people already own can carry more value, provide better services and build longer relationships between brands, owners and the planet.”

Prove what your customers want, before you build it.

Start with one connected product line. Launch it, learn what customers engage with, then scale what works.

  1. 1. Define

    Choose one product line, one regulation to meet, and one commercial outcome to prove.

  2. 2. Design

    Map the product record, owner experience, and workflow around what customers want — not just compliance.

  3. 3. Prototype

    Build a live connected-product experience on your real product and data, then put it in customers' hands.

  4. 4. Validate

    Measure response, feasibility, and the commercial case so you scale on evidence, not assumption.

One product line. One connected experience. One measurable answer.

Black leather tote bag with a phone displaying the PATINA product record

What PATINA returns to the brand.

One persistent product identity creates global visibility, commercial value and lifecycle intelligence beyond the original sale.

Generate value through care, repair, resale, trade-in and product-led commerce.

Continue the relationship after checkout and re-engage verified owners through the product.

Capture consented ownership, service and interaction signals at item level.

Support evolving ESPR, DPP and textile EPR requirements through persistent product data and lifecycle records.

Strengthen authentication, reduce fraud and defend product value in secondary markets.

Make the most valuable part of a product’s life the part that begins after it’s sold.

Leading the conversation on connected products.

PATINA combines regulatory understanding with direct insight from brands and product owners.

Brand and owner research

The State of Post-Purchase Commerce

Research exploring what brands need to implement connected products—and what owners expect from them.

Start with one product line.

Connect one product category to one owner experience and one measurable commercial opportunity.

Scope a POC

Five details is all we need to prepare a scope.

PATINA